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×àñòî çàäàâàåìûå âîïðîñû ïî êàðòî÷íîé òåëåôîíèè:

• How to make calls via the Multicard?
• Having dialed the card number and pressed "#", I get a message that the number has been dialed incorrectly. What’s wrong?
• I’ve dialed the access number. Why nothing happens when I’m pressing digits?
• Is it possible to use the Universal Card in the pulse-dial mode?
• Is it obligatory to press "#" after dialing the Card Number and PIN Code?
• I’ve failed to establish a connection with the required number. What’s my misdoing?
• Should I get registered for making use of the service “Calls via Multicard”?
• Where my account is located and where can I control its spending?
• What’s the way of getting registered in order to pay for calls via the Multicard and Internet access from one account?
• After registration I made active several Universal Cards on my Internet account but made no calls; now I need to make calls via the Multicard. The Number and PIN Code of which card should I enter?

Question:How to make calls via the Multicard?
Answer: To access the service “Telephony” you need to carry out the following steps:

1. Dial number 324-6262 and switch your telephone over to the tone-dial mode
2. Following the voice menu instructions, enter 1 or 2 to choose language
3. Dial the Card Number and PIN Code (in one word) (use the Card Number and PIN Code of the card using which the connection was created for Telephony) and press the key "#"
4. Dial the number of the called subscriber. In the end of dialing press the key "#"
• for calls in St. Petersburg: 8812 + subscriber number;
• for calls in the Leningrad Oblast: 881 + city code + subscriber number;
• for national calls: 8 + city code + subscriber number;
• for international calls: 810 + country code + city code + subscriber number
5. If you’ve made a mistake in the Subscriber number being dialed, press the key "*".

1. for calls in St. Petersburg: 8812 + subscriber number;
2. for calls in the Leningrad Oblast: 881 + city code + subscriber number;
3. for national calls: 8 + city code + subscriber number;
4. for international calls: 810 + country code + city code + subscriber number

1. If earlier you used the PeterStar Payment Internet Cards, then a purchased Universal Card should be activated on the existing Internet account on the site www.peterstar.ru www.peterstar.ru in the section “Account Management”. Thereafter call to the access number for Telephony 324-6262, and following the voice menu prompts make active the same Universal Card (dial in one word the Card Number and PIN Code, all the 18 digits). In this case a connection will be created for your Internet account for calls via the Multicard.
2. If you have never used PeterStar’s Internet cards, you should get registered as follows:

   Connection Registration to Work in the Internet Use the guest login. How to get connected via the guest login is described here. Enter the section “Registration of new User” on the site www.peterstar.ru, familiarize yourself with the terms and conditions of the contract-offer, enter the Card Number and PIN Code in the relevant fields, and choose a tariff plan you want to work under. Having obtained your login and password, write them down for further use when connecting to the Internet.
   
   Connection Registration for Calls via Multicard Connection for calls via the Multicard is created automatically.
   
   Attention: Do not throw out this card, for later on you will be using its Card Number and PIN Code to make calls via the Multicard, while next Universal Cards will be just made active on the Internet account.

Attention: Do not throw out this card, for later on you will be using its Card Number and PIN Code to make calls via the Multicard, while next Universal Cards will be just made active on the Internet account.

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