Frequently Asked Questions
Dear users! Here we collect mostly common questions regarding the Internet connection, Program setup etc. See Question-answer pairs in sections:
If you cannot find the answer for your question, please call our Support Team – 324-0277.
Examples of Connection to Different Access Numbers
Example 1.
I establish a connection from a usual telephone line under the tariff “Night” and enter the Internet during the time provided for in the tariff. I am able to use access numbers: 320-3370 and 331-0331; in this case my work from 01.00 till 09.00 will be charged at a zero price. If I need to work in the Internet during a time period other than that under the tariff “Night”, for instance at 14.00 on a business day, it's more profitable for me to get connected to access number: 331-0331 or number: 320-3370, with taking advantage of the feature “Call Back”.
Example 2.
I establish a connection from a usual telephone line under the tariff “Night” and enter the Internet during the time provided for in the tariff. I am able to use access numbers: 320-3370 and 331-0331; in this case my work from 01.00 till 09.00 will be charged at a zero price. If I need to work in the Internet on a day off, it's more profitable for me to use access number: 320-3370, for on days off and holidays calls are tariffed 0.45 c.u. per hour around the clock.
Example 3.
I establish a connection from a PeterStar telephone line under the tariff “Night” and enter the Internet during the time provided for in the tariff. I am able to use access numbers: 320-3370 and 320-3372; in this case my work from 01.00 till 09.00 will be charged at a zero price. If I need to work in the Internet during a time period other than that under the tariff “Night”, for instance at 14.00 on a business day, it's more profitable for me to use access number: 320-3372 or number: 320-3370, with taking advantage of the feature “Call Back”. If I need to work in the Internet on a day off, it’s possible to use either number, for the price is equal and makes 0.45 c.u. per hour.
Example 4.
If I work using per hour packages, the hours provided for in the package are charged at a zero price, and the rest of the time will be charged depending on the access number I use and on the current tariffs at that number.
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